Guarantee & refunds

We want you to buy with peace of mind. Here's what we guarantee and how refunds work.

We have the most boosters from late morning to night, US Eastern Time (11 AM to 2 AM EST). Outside those hours, orders may take longer to start.

Delivery guarantee

  • Mythic+, Custom Key, Powerleveling and Gold: if we don't start your order (or deliver your gold) within 24 hours of payment because of us, you get 100% back.
  • Express: starts within 6 hours during our peak hours. If we miss it, we refund the Express surcharge.
  • Raids: they're scheduled. After payment we offer you a date within the next 7 days. If we can't offer any, or we cancel the run and can't reschedule it that same week, you get 100% back.
  • Deadlines pause while we wait for you: to log in, confirm a time or send your character details.

Refunds

  • If the problem is on us: 100% back, or 110% as store credit if you'd rather use it on your next purchase.
  • If you cancel before your order starts: 95% back (the 5% covers the payment fee we can't recover), or 100% as credit.
  • If your order already started: we refund the remaining part, proportionally.
  • No refunds if the service was completed, if you don't show up at the agreed time, if the details you gave us were wrong, or if Blizzard takes action on the account.
  • On loot-based services, drops depend on in-game luck: a specific item isn't guaranteed.

How to request a refund

  • Message us in your order's Order Room, on WhatsApp or on Discord with your order number, within 7 days.
  • PayPal: refunded to your PayPal account; it usually shows within 1 to 5 business days.
  • Crypto: sent in USDT to the address you give us. We pay the network fee.
  • Store credit: added to your account instantly and applied on your next purchase.

Piloted orders

We never ask for your password in the checkout form. Account access is arranged with you through a private channel and only the assigned booster sees it. Keep in mind that sharing your account is against Blizzard's rules: by choosing Piloted you accept that risk.

Disclaimer

QuickCarry is not affiliated with or endorsed by Blizzard Entertainment. World of Warcraft is a registered trademark of Blizzard Entertainment, Inc.